M365 PREMIUM Package 12 months
Ideal solutions for your business
Express delivery of equipment worldwide
Implementation support guaranteed
Customer first
Description
Take advantage of our Microsoft 365 service offerings
PREMIUM Package
Our dedicated team of Microsoft experts will help you properly configure your cloud environment, ensure the highest security standards, and significantly increase your company's productivity.
The Microsoft 365 support offering is a flexible and cost-effective solution that gives you up to 12 months to use your purchased engineer support hours. In case of individual needs, we will prepare a personalized offer tailored to your requirements.
| BASIC Package | STANDARD Package | PREMIUM Package |
| Free | Includes all BASIC features plus: | Includes all BASIC and STANDARD features, plus: |
| Help with installing tools from Microsoft 365 plans. | Initial configuration of Outlook mailboxes and calendars. | Training sessions on how to use Microsoft 365 solutions. |
| Help with basic issues (login problems, password resets, resetting the MFA, creating account users). | Configuration of user permissions. | Development and deployment of workflows and automations using Microsoft 365 |
| Submitting requests to Microsoft support on behalf of the customer. | Help with the initial setup of OneDrive, SharePoint, and Teams. | Deployment of APIs between Microsoft 365 and third-party applications. |
| Dedicated Customer Advisor: Mon-Fri / 9:00 am –5 pm | Implementation of Microsoft 365 Copilot in the company. | Intune set up. |
| Ongoing communication about changes in the Microsoft 365 environment. | Fast response time to the problem via email. | Advising on the use of Intune. |
| Access to trial licenses. | Configuring Multi-Factor Authentication. | Deployment of backup solutions. |
| Newsletters with tips and tricks for Microsoft 365 solutions. | Consulting on backup solutions. | Automation using PowerShell. |
| Assistance with licensing when moving to the cloud (choosing a plan at an optimal price) | Data migration from other cloud platforms (Google, AWS). | 15% discount on additional engineering hours. |
| 24/7 access to the B2B portal. | Microsoft 365 Copilot consultancy. | |
| Possibility to create support tickets 24/7 | Configuration of advanced security policies - ATP, compliance, data loss prevention. | |
| Custom email and calendar configurations, reconfiguration of initial settings, configuration of shared mailboxes, groups, calendar sharing options. | ||
| Support in setting up M365 apps on desktop, web, and mobile devices. | ||
| More complex OneDrive and SharePoint configurations - custom permissions configuration, advanced collaboration settings, site settings. | ||
| Setting up more advanced M365 features on desktop, web, and mobile devices. Help with existing issues and those that may occur (setting up devices for Microsoft 365, setting up devices for remote workers). | ||
| All services are provided remotely. | ||
| Free of charge. | 60 EUR/hour* | 70 EUR/hour* |
*As part of the packages, you need to buy 15 hours of qualified engineers to use according to your needs within 12 months.
What do you gain?
- Access to the knowledge and experience of engineers - specialized in configuring the Microsoft 365 environment – unique know-how that gives your company the confidence of correct implementation and full utilization of Microsoft platform capabilities.
- Flexible billing options and three packages to choose from – our offer is based on years of experience working with IT departments, giving you the comfort of selecting the most optimal option for your company.
- Individual approach - if your needs go beyond the contents of our packages, we will prepare a tailor-made offer to meet your expectations and requirements.
- Comprehensiveness - in one place, you can order licenses, implementation, and personalized configuration, without needing to look for other subcontractors.
- Wide range of engineering competencies - Senetic holds all 6 out of 6 possible Microsoft Solutions Partner specializations: Data & AI, Digital & App Innovation, Infrastructure, Business Applications, Modern Work, and Security, as well as an Advanced Specialization in Adoption and Change Management. Very few Microsoft partners can boast such a broad range of competencies and skills.
If you’d like to talk about how to correctly configure the Microsoft environment, be sure to contact us!
Our team of experts will gladly answer your questions and help choose the most beneficial solution.
We also invite you to visit our website where you'll find more information about our products. Check it out and learn more: MICROSOFT 365.
Implementation and services
We have a team of specialists you can trust with the implementation of solutions bought at Senetic and with the training of your employees.
VMware and Veeam
As the only partner in Poland we have been awarded with the highest partner statuses in terms of the technology of backups - Veeam and virtualization - VMware.
Servers and Storage
Our offer includes a wide selection of equipment necessary for building an IT infrastructure of any size. From a drive to a server - we have it all.
Microsoft software
We are a Microsoft partner of many years which allows us to meet the expectations of small businesses as well as corporations and the public sector.
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