Azure STANDARD Package 12 months
Ideal solutions for your business
Express delivery of equipment worldwide
Implementation support guaranteed
Customer first
Description
Take advantage of our Microsoft Azure service offerings
STANDARD Package
Our dedicated team of Microsoft experts will help you properly configure your cloud environment, ensure the highest security standards, and significantly increase your company's productivity.
The Azure support offering is a flexible and cost-effective solution that gives you up to 12 months to use your purchased engineering support hours. In case of individual needs, we will prepare a personalized offer tailored to your requirements.
| BASIC Package | STANDARD Package | PREMIUM Package |
|---|---|---|
| Free | Includes all BASIC features plus: | Includes all BASIC and STANDARD features plus: |
| Assistance with implementing and configuring your Azure subscription - up to 3 sessions per month. | Configuring basic security features - MFA, compliance settings - up to 2 configurations per month. | Configuring more advanced security features - MS Defender for Cloud, Sentinel - up to 2 configurations per month. |
| Help with basic issues (login problems, password reset, portal navigation) - up to 5 incidents per month. | Support in configuring and managing Azure Backup and Site Recovery (ASR) - up to 2 configurations per month. | Assistance in automating business processes with Azure Logic Apps and Azure Automation. |
| Guidance on utilizing Azure services, including resource assignment and service selection. | Migration of environments from other cloud platforms and on-premises services (Google Cloud, AWS). | Help with creating templates (e.g. custom Azure Resource Manager templates) - up to 2 templates per month. |
| Dedicated Account Advisor available from 9:00 AM to 5:00 PM, Monday through Friday. | Azure Monitor: Azure Monitor configuration for comprehensive monitoring and alerting. | Integration of Azure identity with other systems (finance, ERP, HR, CRM) - up to 2 integrations per quarter. |
| Access to trial licenses (Azure Pass) - one per year. | Help with configuring and managing network configurations in Azure - up to 2 configurations per month. | Advanced network configuration (Azure, on-premises). |
| Access to Microsoft Premier Support for Partners (Placing Cases with Microsoft on Behalf of the Customer). | Help with configuring and managing Azure App Services - up to 2 configurations per month. | Guaranteed priority, the fastest response times and access to senior engineers. |
| Daily azure usage monitoring to detect suspicious spikes in costs. | Azure landing zone configuration - up to 2 configurations per month. | 15% discount on engineering hours when the hours package is exhausted. |
| Configuration of alerts and cost monitoring to stay within a predefined budget. | Quarterly cost optimization recommendations, such as resizing resources, using reserved instances, etc. | |
| Possibility to set up support tickets 24/7. | Performance recommendations: tips for making applications run faster. | |
| Unlimited pre-sales support. | Security enhancements: threat and vulnerability detection to prevent security breaches. | |
| Free quarterly consultations and updates on the latest changes in Microsoft services. | ||
| All services are provided remotely. | ||
| Free | 60 EUR/hour* | 70 EUR/hour* |
*As part of the packages, you need to buy 15 hours of qualified engineers to use according to your needs within 12 months.
What do you gain?
- Access to the knowledge and experience of engineers - specialized in configuring the Microsoft Azure environment - this unique know-how ensures proper implementation and full potential usage of the Microsoft platform.
- Flexible billing options and three packages to choose from - based on years of experience working with IT departments, our offer lets you select the most suitable option for your business.
- Individual approach - if your needs exceed the contents of our packages, we will prepare a personalized offer, tailored to your expectations and requirements.
- Comprehensive service - all in one place: licenses, implementation, and customized configuration without needing other subcontractors.
- Broad engineering expertise Senetic holds all 6 Microsoft Solutions Partner specializations: Data & AI, Digital & App Innovation, Infrastructure, Business Applications, Modern Work, and Security, as well as an Advanced Specialization in Adoption and Change Management. Few Microsoft partners offer such a wide range of competencies.
If you would like to discuss how to properly configure your Microsoft environment, please contact us!
Our team of experts will gladly answer your questions and help choose the most beneficial solution.
We also invite you to visit our website to learn more about our offerings. Check it out here: MICROSOFT AZURE.


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