HPE 4Y PCA NBD wCDMR 12904E Swt SVC,HP FF 12904E Switch Chassis,4yr Combined proactive and reactive SvcHW supp NBD onsite w9x5 coverage andCDMR, SW supp 24x7, Std 2h remote Resp
HPE 1Y PW PC NBD wCDMR FF 12904E Swt SVC,HP FF 12904E Switch Chassis,1y Post Wty Proactive Care Svc CDMR NBD HWsupp w9x5 coverage.SW supp 24x7,Std 2h remote Resp.Incl Proactive/Reactive Svc
1Y PW NBD CDMR 12904E SWT Proactive Care Service
Availability: Large inventory
HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue.